back

Branding

Push the problem you’re fixing, not the product you’re selling.

Coffee cup and book

So, I’m kicking off something new here—welcome to Tip Tuesday. But honestly, is it really Tuesday? Yesterday felt like a Tuesday, and the day before that felt like one too. Maybe it’s just me, or maybe I’m just impatient for school to start again.

Forget the Sales Pitch: Focus on Solving Problems

Here’s a little secret for those of you who are struggling to figure out how to launch your business: stop selling products and start solving problems. Let’s face it, people are sick and tired of being sold to. What they truly crave are solutions.

Take, for example, one of my clients who helps with school work. The old-school pitch “Help with homework”? Yawn. That’s about as exciting as watching paint dry. It’s filed under “Who Cares?”

But what if the pitch was: “Tired of hearing ‘I’m bored’ more often than ‘I love you’?” Now you’ve hit a nerve. Instead of targeting the kid, she’s zeroing in on the parent—the real customer who’s dealing with the frustration.

Why the Problem Matters More Than the Product

Here’s the deal: people don’t give a hoot about your offer. What they care about is the itch you scratch, the pain point you remove from their lives. Think about it like this: You wouldn’t buy a band-aid just because it’s beige and sticky. You’d buy it because it stops the bleeding (and, more importantly, the screaming).

Be the Problem-Solving Superhero

So, why not ditch the sales pitch and embrace your inner problem-solving superhero? Become the one who identifies the deepest, darkest frustrations and provides a stellar solution.

Not sure where to start? That’s what I’m here for. Let’s talk.

+ view the comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Homemade pizza

 01

You know that moment when someone says, “Let’s make pizza at home!” and your first thought is Eww, David? Seriously, why? Every time, it ends up costing more than delivery, tastes like disappointment, and your kitchen looks like a scene from a natural disaster movie. And then, when the smoke clears, you realize the harsh […]

02

Supplement Packaging Design Cost. What Founders Pay in 2026 By the time most supplement founders get to me, they’re already broke. Not broke broke. Broke in the way founders get broke. They’ve paid the formulator. The lab bill came in higher than expected. Then the regulatory consultant told them the FDA structure/function claim on the […]

03

What luxury packaging design actually means. A few months ago I had a discovery call with the loveliest founder. Beautiful luxury fragrance. Genuinely incredible product. The kind of perfume you smell once and remember for a week. Then she sent me her packaging. The outer box looked like the carton my €30 collagen shots come […]

Premium dog treat packaging design

 01

If you Googled “what is a CPG packaging designer” and landed on ten agency pages telling you they “craft compelling visual narratives for consumer packaged goods,” close the tabs. That’s not an answer. It’s a LinkedIn headline with a thesaurus open. Here’s the real one. A CPG packaging designer is the person responsible for turning […]